Privacy Policy
Our Commitment to Your Privacy
At StackStich, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit or interact with https://www.stackstich.online/, why we collect it, how we use it, when it may be shared, and the choices available to you.
By using our website or voluntarily providing information to us, you acknowledge this Privacy Policy.
1. About StackStich
StackStich is a web design and development agency providing services including website design, web development, e-commerce development, mobile application development, and website maintenance.
For privacy-related questions or requests, you can contact us at:
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact StackStich, request information, request a quotation, or otherwise communicate with us.
Depending on how you interact with our website, this may include:
Your name, email address, phone number, WhatsApp number, business name, and other contact details you choose to provide.
Information about your business, website or application requirements, services you are interested in, project scope, budget, timeline, and other information you provide for an enquiry or quotation.
Information contained in emails, WhatsApp conversations, enquiry forms, and other communications that you initiate with us.
Information that may be automatically collected when you use our website, such as browser type, device type, operating system, IP address, approximate location derived from IP address, referring page, pages visited, and information about how you interact with the website.
We only request information that is reasonably relevant to the purpose for which it is collected.
3. How We Use Your Information
We may use the information we collect to:
- respond to your enquiries;
- understand your business and project requirements;
- prepare quotations and proposals;
- communicate with you about our services;
- provide and manage services you request;
- improve our website, services, and user experience;
- maintain website security and prevent misuse;
- understand website traffic and usage;
- measure the performance of marketing or advertising campaigns;
- maintain business and communication records; and
- comply with applicable legal obligations.
Where required by applicable law, we will process personal data on an appropriate legal basis, including consent or another permitted basis.
The DPDP Act requires consent, where consent is the basis for processing, to be free, specific, informed, unconditional, and unambiguous, and provides for withdrawal of consent.
4. Contact Forms and Enquiries
When you submit an enquiry through our website, the information you provide may be used to contact you about your enquiry, understand your requirements, prepare a proposal or quotation, and provide requested services.
Submitting an enquiry does not automatically create a business relationship or service agreement.
Please do not submit passwords, payment-card details, confidential credentials, or other highly sensitive information through a general website enquiry form unless we specifically request it through an appropriate secure process.
5. WhatsApp and Other Communication Services
Our website may contain links that allow you to contact StackStich through WhatsApp.
When you use a WhatsApp link, the interaction takes place through WhatsApp and may be subject to WhatsApp/Meta's separate terms and privacy practices.
StackStich does not control how WhatsApp independently processes information within its platform.
The same principle applies to other third-party communication platforms that may be linked from our website.
6. Cookies and Similar Technologies
Our website may use cookies, local storage, pixels, or similar technologies for purposes such as:
- essential website functionality;
- remembering preferences;
- understanding website usage;
- improving website performance;
- measuring advertising effectiveness; and
- preventing fraud or abuse.
Cookies are small files or identifiers that can help a website recognize a browser or remember information about a visit. Third-party services such as Google Analytics and Google Ads may also use cookies or similar technologies when they are implemented on a website.
You can manage or block cookies through your browser settings. Some website features may not function as intended if certain technologies are disabled.
7. Analytics and Advertising
We may use third-party analytics or advertising services, including Google services, to understand website traffic, measure advertising performance, and improve our marketing.
When such services are used on our website, information such as page URLs, IP address, browser/device information, cookies, and interactions may be processed by the relevant third-party provider according to its policies and settings. Google describes its use of information from sites that use Google Analytics and Google Ads for measurement, service improvement, security, and advertising-related purposes.
Where legally required, appropriate consent or controls will be provided for non-essential tracking technologies.
8. How We Share Information
We do not sell your personal information.
We may share or provide access to personal information where reasonably necessary with:
- hosting and infrastructure providers;
- website, analytics, and advertising service providers;
- email and communication providers;
- payment or other service providers involved in delivering requested services;
- professional advisers where necessary; and
- government, regulatory, law-enforcement, or judicial authorities where required or permitted by law.
Third-party service providers may process information on our behalf or independently under their own terms and privacy policies.
We aim to share only information that is reasonably necessary for the relevant purpose.
9. Third-Party Services and Links
Our website may link to or integrate with third-party services such as WhatsApp, Google services, payment providers, social-media platforms, maps, APIs, hosting providers, or other external services.
Those services operate under their own terms and privacy policies.
StackStich is not responsible for the privacy practices, security, availability, or content of independent third-party services.
We encourage you to review the relevant third-party privacy policy before providing personal information through an external service.
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, preventing misuse, and meeting legal or regulatory requirements.
The length of time information is retained may vary depending on its type, purpose, and applicable legal requirements.
Where information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable retention obligations.
12. Your Choices and Privacy Requests
Depending on applicable law and the circumstances of the processing, you may have rights concerning your personal information, which may include requesting access to information about its processing, correction of inaccurate information, or erasure of personal information.
Where processing is based on consent, you may also have the right to withdraw that consent, subject to applicable law and the consequences of withdrawal. The DPDP Act expressly provides for withdrawal of consent where consent is the basis for processing.
We may need to verify your identity before acting on certain requests.
13. Grievances and Complaints
If you have a question, concern, or complaint regarding the handling of your personal information, please contact:
We will review and respond to legitimate privacy-related requests in accordance with applicable law.
The DPDP Act provides a right to grievance redressal, and the 2025 Rules contemplate clear means for individuals to exercise rights and make complaints. The applicable provisions have a phased commencement.
14. Children's Privacy
Our website is intended for businesses and general audiences.
We do not knowingly request personal information from children for independent marketing or service purposes.
If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.
15. International Data Processing
Some third-party providers used by StackStich may process or store information outside India.
Where information is processed through such services, the relevant provider's systems, contractual terms, security measures, and applicable legal requirements may apply.
Where required by applicable law, we will take appropriate steps concerning such transfers.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, data practices, or applicable legal requirements.
The updated policy will be published on this page with a revised Last Updated date.
17. Contact Us
For questions, privacy requests, or complaints relating to this Privacy Policy: